— LEGAL
Legal
Privacy Policy, Terms and Conditions, and Website Disclaimer for patriciamatos.com.au. Last updated: May 2026.
— LEGAL
Legal
Privacy Policy, Terms and Conditions, and Website Disclaimer for patriciamatos.com.au. Last updated: May 2026.
01 — PRIVACY POLICY
Privacy Policy
Patricia Matos (“we”, “us”, or “our”) operates the website patriciamatos.com.au (the “Site”). This Privacy Policy explains how we collect, use, and protect your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles.
By using this Site, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect personal information when you:
- Subscribe to the Business Health Diagnostic or any other resource via our email opt-in forms
- Purchase a digital product through this Site
- Contact us via the contact form or by email
- Browse the Site (automatically collected data via Google Analytics)
The personal information we collect may include your first name, last name, and email address. We do not collect sensitive information such as financial details, health information, or government identifiers.
How We Use Your Information
We use the information we collect to:
- Deliver digital products and resources you have requested
- Send you email communications you have opted into, including the Business Health Diagnostic, business insights, and updates about new products
- Respond to your enquiries and provide customer support
- Improve our website and services
- Comply with our legal obligations
We will never sell, rent, or trade your personal information to third parties for their marketing purposes.
Email Marketing
When you subscribe to our email list, your information is stored and managed through Kit (formerly ConvertKit), our email marketing platform. Kit is a third-party service based in the United States. By subscribing, you consent to your information being transferred to and processed by Kit in accordance with their privacy policy.
You may unsubscribe from our email list at any time by clicking the unsubscribe link in any email we send. Upon unsubscribing, we will cease sending you marketing communications, though we may retain your information for legal or administrative purposes.
Cookies and Analytics
This Site uses Google Analytics to collect anonymous information about how visitors use the Site, including pages visited, time spent on the Site, and general geographic location. This information does not identify you personally and is used solely to improve the Site.
You may opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on available at tools.google.com/dlpage/gaoptout.
Cookies are small text files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Site may not function properly if cookies are disabled.
Your Rights
Under the Australian Privacy Act 1988, you have the right to access the personal information we hold about you and request corrections if it is inaccurate, out of date, or incomplete. To make such a request, please contact us at hello@patriciamatos.com.au. We will respond within a reasonable time and in accordance with our obligations under the Privacy Act.
Contact
For any privacy-related enquiries, please contact us at hello@patriciamatos.com.au.
02 — TERMS AND CONDITIONS
Terms and Conditions
These Terms and Conditions govern your use of patriciamatos.com.au and the purchase of any digital products or services offered through this Site. By accessing this Site or purchasing any product, you agree to be bound by these Terms. If you do not agree, please do not use this Site.
Use of This Site
You agree to use this Site only for lawful purposes and in a manner that does not infringe the rights of others. You must not use this Site to transmit any material that is defamatory, offensive, or otherwise objectionable, or to engage in any conduct that could damage, disable, or impair the Site.
Digital Products
All digital products sold through this Site are provided for personal, non-commercial use only. Upon purchase, you are granted a non-exclusive, non-transferable licence to access and use the product for your own business purposes.
You may not copy, reproduce, distribute, share, sell, or otherwise transfer any digital product or its content to any third party without our express written permission. This includes sharing access credentials, forwarding protected page links, or reproducing content in any format.
Refund Policy
Due to the digital nature of our products, which are delivered and accessible immediately upon purchase, we do not offer refunds for change of mind.
However, in accordance with the Australian Consumer Law, you are entitled to a refund or replacement if a product has a major fault, is not as described, or does not perform as advertised. If you believe a product is faulty or not as described, please contact us at hello@patriciamatos.com.au within 14 days of purchase and we will assess your request promptly.
Intellectual Property
All content on this Site, including but not limited to text, graphics, logos, images, audio clips, and digital products, is the property of Patricia Matos and is protected by Australian and international copyright laws.
You may not reproduce, distribute, publish, or create derivative works from any content on this Site without our express written permission.
Governing law
These Terms and Conditions are governed by the laws of South Australia, Australia. Any disputes arising from your use of this Site or purchase of our products will be subject to the exclusive jurisdiction of the courts of South Australia.
Governing law
We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated date. Your continued use of this Site after any changes constitutes your acceptance of the new Terms.
01 — PRIVACY POLICY
Privacy Policy
Patricia Matos (“we”, “us”, or “our”) operates the website patriciamatos.com.au (the “Site”). This Privacy Policy explains how we collect, use, and protect your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles.
By using this Site, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect personal information when you:
- Subscribe to the Business Health Diagnostic or any other resource via our email opt-in forms
- Purchase a digital product through this Site
- Contact us via the contact form or by email
- Browse the Site (automatically collected data via Google Analytics)
The personal information we collect may include your first name, last name, and email address. We do not collect sensitive information such as financial details, health information, or government identifiers.
How We Use Your Information
We use the information we collect to:
- Deliver digital products and resources you have requested
- Send you email communications you have opted into, including the Business Health Diagnostic, business insights, and updates about new products
- Respond to your enquiries and provide customer support
- Improve our website and services
- Comply with our legal obligations
We will never sell, rent, or trade your personal information to third parties for their marketing purposes.
Email Marketing
When you subscribe to our email list, your information is stored and managed through Kit (formerly ConvertKit), our email marketing platform. Kit is a third-party service based in the United States. By subscribing, you consent to your information being transferred to and processed by Kit in accordance with their privacy policy.
You may unsubscribe from our email list at any time by clicking the unsubscribe link in any email we send. Upon unsubscribing, we will cease sending you marketing communications, though we may retain your information for legal or administrative purposes.
Cookies and Analytics
This Site uses Google Analytics to collect anonymous information about how visitors use the Site, including pages visited, time spent on the Site, and general geographic location. This information does not identify you personally and is used solely to improve the Site.
You may opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on available at tools.google.com/dlpage/gaoptout.
Cookies are small text files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Site may not function properly if cookies are disabled.
Your Rights
Under the Australian Privacy Act 1988, you have the right to access the personal information we hold about you and request corrections if it is inaccurate, out of date, or incomplete. To make such a request, please contact us at hello@patriciamatos.com.au. We will respond within a reasonable time and in accordance with our obligations under the Privacy Act.
Contact
For any privacy-related enquiries, please contact us at hello@patriciamatos.com.au.
02 — TERMS AND CONDITIONS
Terms and Conditions
These Terms and Conditions govern your use of patriciamatos.com.au and the purchase of any digital products or services offered through this Site. By accessing this Site or purchasing any product, you agree to be bound by these Terms. If you do not agree, please do not use this Site.
Use of This Site
You agree to use this Site only for lawful purposes and in a manner that does not infringe the rights of others. You must not use this Site to transmit any material that is defamatory, offensive, or otherwise objectionable, or to engage in any conduct that could damage, disable, or impair the Site.
Digital Products
All digital products sold through this Site are provided for personal, non-commercial use only. Upon purchase, you are granted a non-exclusive, non-transferable licence to access and use the product for your own business purposes.
You may not copy, reproduce, distribute, share, sell, or otherwise transfer any digital product or its content to any third party without our express written permission. This includes sharing access credentials, forwarding protected page links, or reproducing content in any format.
Refund Policy
Due to the digital nature of our products, which are delivered and accessible immediately upon purchase, we do not offer refunds for change of mind.
However, in accordance with the Australian Consumer Law, you are entitled to a refund or replacement if a product has a major fault, is not as described, or does not perform as advertised. If you believe a product is faulty or not as described, please contact us at hello@patriciamatos.com.au within 14 days of purchase and we will assess your request promptly.
Intellectual Property
All content on this Site, including but not limited to text, graphics, logos, images, audio clips, and digital products, is the property of Patricia Matos and is protected by Australian and international copyright laws.
You may not reproduce, distribute, publish, or create derivative works from any content on this Site without our express written permission.
Governing Law
These Terms and Conditions are governed by the laws of South Australia, Australia. Any disputes arising from your use of this Site or purchase of our products will be subject to the exclusive jurisdiction of the courts of South Australia.
Changes to These Terms
We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated date. Your continued use of this Site after any changes constitutes your acceptance of the new Terms.
03 — WEBSITE DISCLAIMER
Website Disclaimer
General Information Only
The information provided on this Site, including all content, digital products, articles, and resources, is intended for general educational and informational purposes only. It does not constitute professional business, financial, legal, or accounting advice.
While we draw on real business experience and genuine expertise, every business is unique. The information on this Site may not apply to your specific situation and should not be relied upon as a substitute for professional advice tailored to your circumstances.
No Guarantee of Results
Any results, outcomes, or examples referenced on this Site reflect real experiences and genuine work. They are not guarantees that you will achieve the same or similar results. Business outcomes depend on many factors including your individual circumstances, effort, experience, market conditions, and other variables beyond our control.
AI Tools
Our products and resources make use of artificial intelligence tools including but not limited to Claude, ChatGPT, Gemini, and others. While these tools are powerful and practical, AI-generated analysis is not a substitute for professional financial, legal, or business advice. You should always apply your own judgment and, where appropriate, consult a qualified professional before making significant business decisions.
External Links
This Site may contain links to external websites. These links are provided for convenience only. We do not endorse, control, or take responsibility for the content, privacy practices, or availability of any external sites. Visiting any external link is at your own risk.
Limitation of Liability
To the fullest extent permitted by Australian law, Patricia Matos will not be liable for any loss or damage, direct or indirect, arising from your use of this Site, your reliance on any information provided, or your use of any digital product purchased through this Site.
Nothing in this disclaimer excludes or limits any rights you may have under the Australian Consumer Law that cannot be excluded or limited by agreement.
For any questions about this Legal page, please contact us at hello@patriciamatos.com.au · patriciamatos.com.au · Adelaide, South Australia
03 — WEBSITE DISCLAIMER
Website Disclaimer
General Information Only
The information provided on this Site, including all content, digital products, articles, and resources, is intended for general educational and informational purposes only. It does not constitute professional business, financial, legal, or accounting advice.
While we draw on real business experience and genuine expertise, every business is unique. The information on this Site may not apply to your specific situation and should not be relied upon as a substitute for professional advice tailored to your circumstances.
No Guarantee of Results
Any results, outcomes, or examples referenced on this Site reflect real experiences and genuine work. They are not guarantees that you will achieve the same or similar results. Business outcomes depend on many factors including your individual circumstances, effort, experience, market conditions, and other variables beyond our control.
AI Tools
Our products and resources make use of artificial intelligence tools including but not limited to Claude and ChatGPT. While these tools are powerful and practical, AI-generated analysis is not a substitute for professional financial, legal, or business advice. You should always apply your own judgment and, where appropriate, consult a qualified professional before making significant business decisions.
External Links
This Site may contain links to external websites. These links are provided for convenience only. We do not endorse, control, or take responsibility for the content, privacy practices, or availability of any external sites. Visiting any external link is at your own risk.
Limitation of Liability
To the fullest extent permitted by Australian law, Patricia Matos will not be liable for any loss or damage, direct or indirect, arising from your use of this Site, your reliance on any information provided, or your use of any digital product purchased through this Site.
Nothing in this disclaimer excludes or limits any rights you may have under the Australian Consumer Law that cannot be excluded or limited by agreement.
For any questions about this Legal page, please contact us at hello@patriciamatos.com.au · patriciamatos.com.au · Adelaide, South Australia